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Tariff Notice for U.S. Customers:Please note that starting May 2nd, the U.S. will impose a 120% tariff on all inbound packages.
This fee must be paid by the buyer upon delivery as required by the logistics company.
For orders placed before April 18, we will prioritize expedited processing to ship them out before May 1st to avoid additional charges.
Thank you for your understanding and cooperation.
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Knowledge Base

Need to contact DHL about your delivery?

Below is the list for your reference of DHL contact numbers for listed countries. Sometimes if there is a delivery problem, our customer service staff will personally contact DHL China to assist you, meanwhile you also can contact your local DHL yourself, and maybe the problem will be solved quicker.

  • DHL UK: +44 1332816960
  • DHL France: +33 472613098
  • DHL Australia: +61 738457850
  • DHL Australia: +61 738457850
  • DHL Canada: +1 9056731345
  • DHL Denmark: +45 70345345
  • DHL Hellas (Greece) +30-210-989 0000

DHL USA

  • Customer Service: 1-800-225-5345
  • Attempted Delivery Inquires: 1-888-273-8876

If you know any more useful local courier numbers, please let us know, as the courier companies aren't too good at publishing them!